How can we help?
Have you checked whether the answer to your question is covered by our Service Centre help section?
Got a specific problem and looking for a quick answer?
Our Service Centre has a big help section that is very easy to navigate and contains answers to all of the most frequently asked questions.
24/7 emergency hotline for reporting lost or stolen cards
| 24/7 emergency hotline for reporting lost or stolen cards – in Germany | 116 116* Mon-Sun: 00:00 - 24:00 |
| Emergency hotline for reporting lost or stolen cards – International | +49 30 4050-4050** Mon-Sun: 00:00 - 24:00 |
* Calles made from landlines within Germany are free
** Your phone service provider’s fees apply
Our address and bank details
| Address: | Sparkasse Düren Ecke Schenkel-/ Zehnthofstr. 52349 Düren |
| E-mail : | info@skdn.de |
| Fax*: | 02421 127-405099 |
| Postal address: | Sparkasse Düren Postfach 10 24 63 52324 Düren |
| Sort code: | 39550110 |
| BIC: | SDUEDE33XXX |
* Calls made from landlines within Germany cost EUR 0.20 per call. Calls made from mobile phones never cost more than EUR 0.60 per call.
You can also find us on social media
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