Sort code 39550110
Commercial register no. HRA Nr. 1771 beim Amtsgericht Düren
VAT identification number according to §27 a UStG DE 210861826
Chief Executive Officer Uwe Willner
Management Board Udo Zimmermann, Dr. Gregor Broschinski
Phone 02421 127-0
Fax 02421 127-405099
Supervisory authority
responsible for authorisation
Europäische Zentralbank
Sonnemannstraße 20
60314 Frankfurt am Main
Supervisory authority
responsible for consumer protection 
Bundesanstalt für Finanzdienstleistungsaufsicht
Graurheindorfer Str. 108
53117 Bonn
Marie-Curie-Str. 24-28
60439 Frankfurt am Main
Responsible regulatory authority for insurance agents

Industrie- und Handelskammer Aachen
Theaterstr. 6 - 10
52062 Aachen

Register number of insurance agent:

Dispute Resolution Centre
for Sparkassen customers

In you have a dispute with Sparkasse Düren, you can contact the Dispute Resolution Centre of the Deutschen Sparkassen- und Giroverband. To contact the centre by post, please send a letter to the following address:

Deutscher Sparkassen- und Giroverband
Charlottenstraße 47
10117 Berlin

To contact the Deutschen Sparkassen- und Giroverband (DSGV) online, please visit:

For more information, please refer to the "Code of procedure for out-of-court resolution of customer disputes for the Sparkassen Finance Group", which is available on request.

 Sparkasse Düren is a member of the Dispute Resolution Scheme of this approved Consumer Dispute Resolution Scheme.

European Online Dispute Resolution platform The European Commission has set up an online dispute resolution platform. This online dispute resolution platform can only be used for out-of-court resolution of disputes related to purchase and service contracts concluded online. Please contact the dispute resolution centre of the DSGV (see above) for all other disputes.
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